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About Us & Our Policies

With over 25 years experience in the Beauty Business, we at Discount Beauty Center.com take pride in offering you the Nations largest selection of brand name Cosmetics, Fragrances, and Professional Beauty Supplies at EVERYDAY savings of up to 70% and more.

Our philosophy is simple; Offer the finest quality Cosmetic, Fragrance, and Professional Beauty Products at significant savings and we'll have a friend for life. All of the products that we sell are factory fresh and are purchased by us directly from the manufacturer's or their authorized distributor's. . We do not sell used, seconds, distressed, or non-original products. Your personal information is never sold or shared with any other company or online site. Your total satisfaction is our goal.

We are proud to offer for sale over 30,000 different items. If for some reason you cannot find what you are looking for, let us know and we will try to get it for you.

Domestic Shipments:
Orders received after 12 pm ET Friday-Sunday will be shipped Monday. Your order will be shipped from our warehouse in New Jersey. We ship exclusively through UPS. UPS does not deliver Ground, Next Day, or 2nd Day shipments on Saturday or Sunday. There is no UPS Ground shipping charged to you for orders totaling $55.00 or more (excluding NJ Sales Tax for NJ residents). As a courtesy to our customers, we have implemented a new Standard UPS Ground Shipping Cost of $7.49. There will be a $7.49 charge for all orders that are under $55.00 being shipped via UPS Ground within the Continental United States.

For your privacy, no information is transmitted until you submit your order. You will be able to cancel your order at any time.

International and APO Shipments:
We ship international orders via Parcel Post-Air. It usually takes 3-5 days from the shipment date for packages to arrive in your country. Once your package arrives in your country, it has to clear your Customs Department. Once it clears your Customs Department, it is then sent to your local postal service for delivery to you. This process could take an additional 5-30 days. International and APO orders are shipped every Friday. Although the vast majority of shipments are delivered to our customers within 10 days of our shipment date, we ask you to be patient and allow up to 45 days for delivery. Shipment tracking for International/APO orders is not available. You will be responsible for any customs, duty, or other expense associated with your order. If you refuse to take delivery of your order for any reason, the shipping charge or any other expense related to the return of your order is not refundable. We are not responsible for customer mistakes in providing us with shipping addresses.

Return Policy:
In order to keep our prices as low as possible our return and exchange policy is as follows:

Refunds can be obtained within 30 days of purchase for any unused merchandise, EXCEPT ELECTRICAL APPLIANCES, in its original purchase condition and packaging.

Electrical Appliances (Blow Dryers, Curling Irons, Nail Machines, etc.) can be exchanged for replacement or other merchandise within 30 days of purchase.

Discount Beauty Center does not provide refunds on appliances. Appliances are eligible for store credit in the form of a gift certificate, or exchange only within 30 days of purchase.

We guarantee all appliances for 30 days from the date of purchase. If your appliance becomes defective within 30 days of purchase, we will replace the appliance for you at no cost. After 30 days, all appliances are covered under the manufacturer's warranty (see Warranty Information).

Discount Beauty Center never wants our customers to be inconvenienced because of a defective appliance. If your appliance becomes defective within the manufacturer's warranty period, we will replace the appliance for you. All you need is a return authorization from us.

To receive a return authorization from us for a defective appliance covered under the manufacturer's warranty, please contact us via e-mail at contactus@discountbeautycenter.com, requesting a return authorization number and instructions. Please be sure to provide us with your order number. A return authorization number and instructions will be e-mailed to you.

Please be advised that there will be a $12.50 processing fee for all appliances covered under the manufacturer's warranty (Continental US Customers ONLY. For all other customers please inquire with customer service about warranty replacement information). If your credit card information has changes from your previous order, please either let us know of your new information, or include a check/money order in the amount of $12.50 for your warranty to be processed. Your warranty exchange will not be processed until payment is received.

Please know that you have the option of returning your defective appliances to the manufacturer for repair or replacement. Our most important consideration is always "What's best for our customer." Our Warranty Replacement Service is our way of saying "Thank You" to you, our valued customers.

Please be advised that if your appliance is discontinued or we no longer carry that particular appliance, we will suggest a replacement for you.

To make an exchange or obtain a refund, notify us of your request. We will respond within 48 hours by providing you with a return authorization number and address to ship your purchase. DO NOT RETURN ANY PRODUCT UNTIL YOU HAVE THE RETURN AUTHORIZATION NUMBER. ANY UNAUTHORIZED RETURN IS SUBJECT TO A 15% RESTOCKING FEE. If your order received free shipping and your return causes your net order (after your return is deducted) to fall below our free shipping minimum, our shipping cost for your order will be deducted from your return credit/refund..

Due to Department of Health Regulations, we are unable to offer refunds or exchanges on any hair or cosmetic brushes.

Thank you for giving us the opportunity to make your life a little more beautiful.


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